This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

ANNIVERSARY SALE — UP TO 80% OFF! + FREE SHIPPING!

Free express shipping across the US via USPS

30-day money-back guarantee

Your Cart 0

Sorry, looks like we don't have enough of this product.

Almost sold out. Your order is reserved for 10:00 minutes!
Products
Subtotal Free
Shipping: Free
Discount code
2-YEAR WARRANTY
  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • Shop Pay
  • Union Pay
  • Visa

Your Cart is Empty
Buy 2 items → Extra 10% Off
Buy 3 items → Extra 15% Off
Buy 4 items → Extra 20% Off
Buy 5 or more items → Extra 25% Off
Buy 2 items → Extra 10% Off

Business Terms

 

Terms and Conditions

Terms of Sale · Return Policy · Privacy Policy
Last updated: 16/12/2025
⚠ We do not offer free returns — return shipping costs are the customer's responsibility

Contents

  • 1 Company Information (Seller)
  • 2 Terms and Conditions (Terms of Use and Sale)
  • 3 Return, Cancellation and Claims Policy
  • 4 Privacy Policy (GDPR)
  • 5 Alternative Dispute Resolution (ADR)
1

Company Information (Seller)

Company NameVANTAGE E-COMMERCE SOLUTIONS LIMITED
Brand / Store—
Registration Number79740629
Websitebarbora-praha.cz
AddressUnidade 2A, 17º andar, Glenealy Tower, nº 1 Glenealy Central
Company Contact Emailpodpora@barbora-praha.cz
Customer Service Emailpodpora@barbora-praha.cz
2

Terms and Conditions

2.1 Scope

These terms apply to all contracts concluded between the customer and us through the online store. Customer terms will not apply unless the seller has expressly accepted them in writing.

👤
ConsumerA natural person who makes a purchase not directly related to commercial or professional activities.
🏢
BusinessA natural or legal person who makes a purchase within the scope of their commercial or professional activity.

2.2 Contract Formation

🛒
Product DescriptionsThey do not constitute a binding offer — they are merely an invitation to place an order.
📝
Purchase ProposalThe customer submits a proposal through the online order form. Once the order is submitted, the proposal becomes binding.
✅
Order AcceptanceThe seller may accept the offer within 5 days by confirming the order, dispatching the goods or requesting payment. Inaction within this period = rejection of the offer.
💳
PayPal PaymentsThe contract may be considered concluded at the moment the customer completes the payment process.

The contract content is stored and communicated to the customer in writing (by email). The language of the contract corresponds to the language of the store interface.


2.3 Prices and Payments

💶
Total PricesPrices are shown as totals. VAT information is included in the price (where applicable).
🚚
Shipping CostsShipping costs are shown separately during the checkout process.
💳
Payment MethodsAvailable payment methods are listed in the store. Payments may be processed by operators (Stripe/Shopify Payments/Adyen).

2.4 Delivery and Dispatch

📦
Delivery AddressDelivery will be made to the address provided by the customer.
🔄
Failed DeliveryIf delivery fails due to the customer's fault, additional re-dispatch costs may be charged.
🚫
In-store CollectionIn-store collection of orders is not available.

2.5 Retention of Title

Goods remain the property of the seller until full payment is received.


2.6 Liability for Defects (Warranty)

🛡️
Warranty RightsThe customer's rights under warranty provisions remain in force in accordance with the rules set out below.
⚖️
Unlimited LiabilityThe seller does not limit its liability in cases of: intent/gross negligence, personal injury, guaranteed product properties and statutory liability.

2.7 Governing Law

German law applies with the exclusion of CISG. The consumer retains the protection of mandatory provisions of their country of residence.

3

Return, Cancellation and Claims Policy

⚠We do not offer free returns. Return shipping costs are the customer's responsibility.

3.1 Returns (30 Days)

✓ The customer may return goods within 30 days of receiving the order if not fully satisfied.
📦
Condition of GoodsGoods must be complete, with accessories, in good condition and in original packaging (where applicable).
🔍
Normal WearOnly normal use/testing is permitted — signs of heavy use may result in rejection.
🚫
Hygiene ProductsItems such as underwear cannot be returned for hygiene reasons.
⏱️
Processing TimeReturns are processed within 7 business days of receiving and verifying the returned goods.

3.2 Return Process

1

Contact Us by Email

Write to podpora@barbora-praha.cz and include:

  • Order number
  • Reason for return
  • Full name
  • Address
  • Photos (if defective)
2

Wait for Instructions

We will provide you with the correct return address and instructions.

⚠Do not send returned goods to the sender's address.
3

Send the Package

We recommend sending with tracking.

Shipping from €20

3.3 Right of Withdrawal (14 Days)

The consumer has the right to withdraw from the contract within 14 days of receiving the goods.

Send us a clear statement by email to: podpora@barbora-praha.cz

Return costs: from €20

3.4 Refused or Uncollected Packages

Fixed Fee18,49 €
Applies toEvery uncollected or refused package

3.5 Packages in Transit

⚠If the customer wishes to cancel an order while the package is still in transit, cancellation is not possible. They must wait for delivery and then return the goods.

3.6 Refunds

💳
Refund PeriodIn the event of a valid withdrawal, we will refund payments (including standard shipping) within 14 days of receiving the statement.
✅
No FeesWe do not charge any fees for processing refunds.
⚠All returned packages must be sent at the customer's expense to our central warehouse in Asia.

3.7 Claims / Defective Product

If a product is defective, contact us immediately at podpora@barbora-praha.cz and attach photos — we will guide you through the entire process.

4

Privacy Policy (GDPR)

This Privacy Policy describes how we collect, use and disclose personal data when you visit our website, make a purchase or contact us.


4.1 Policy Changes

We may update this policy from time to time. The updated policy will be published on the page with the relevant date.


4.2 How We Collect and Use Your Data

📦
Order ProcessingPayments, shipping, management of returns or exchanges.
📢
Marketing and AdvertisingFor EEA users: legitimate interest under Art. 6(1)(f) GDPR.
🔒
Security and Fraud PreventionDetection and investigation of fraudulent or harmful behaviour.
💬
Customer ServiceProviding quality support and continuously improving our services.

4.3 What Personal Data Do We Collect?

📋
A) Data Provided DirectlyContact details (name, address, phone, email), order data, account data, customer service correspondence.
🌐
B) Automatically Collected DataDevice, browser, network, IP address and other technical data. We use cookies, pixels and similar technologies.
🔗
C) Data from Third PartiesService providers (Shopify), payment processors, marketing platforms.

4.4 Sharing Personal Data

We may share your data with service providers, business partners, affiliated entities and in legal situations. We do not sell your data without your explicit consent.


4.5 Cookies

We use cookies to manage and improve our website. More information: shopify.com/legal/cookies. You can restrict cookies in your browser settings.


4.6 Your Rights

👁️
Access to DataRight to access your personal data.
🗑️
Data DeletionRight to request deletion of your data.
✏️
Correction of InaccuraciesRight to correct inaccurate data.
📤
Data PortabilityRight to portability of your personal data.
🚫
ObjectionRight to object to data processing.
↩️
Withdrawal of ConsentRight to withdraw consent at any time.

To exercise these rights, please contact us. We may request identity verification.


4.7 International Data Transfers

Your data may be processed outside your country of residence. For transfers from Europe, we use EU standard contractual clauses.


4.8 Contact for Data Enquiries

📧 podpora@barbora-praha.cz
The data controller is operated by VANTAGE E-COMMERCE SOLUTIONS LIMITED.

5

Alternative Dispute Resolution (ADR)

The European Commission provides an ODR platform for online dispute resolution:

🔗 ec.europa.eu/consumers/odr

The seller is not obliged to and does not agree to participate in arbitration proceedings with consumers.


Operated by VANTAGE E-COMMERCE SOLUTIONS LIMITED
Unidade 2A, 17º andar, Glenealy Tower, nº 1 Glenealy Central

Customer Service

Your satisfaction is our highest priority.
We respond within 7 business days.

We respond within 7 business days

FREE SHIPPING ON ALL ORDERS

We ship anywhere in USA with UPS for fast and reliable delivery. Free shipping on all orders.

30-DAY FREE RETURNS

Not completely satisfied? No worries — you can return or exchange your product within 30 days.

TRUSTED BY 8 000+ CUSTOMERS

Thank you for thousands of 4,5-star reviews. Your satisfaction is our top priority.